Ep. 149: How The Middle East's Largest Retail Operator Focuses On The Employee Experience - Customer Management Practice
Employee Experience

Ep. 149: How The Middle East's Largest Retail Operator Focuses On The Employee Experience

November 11, 2020

It’s no secret that delivering quality employee experiences results in quality customer experiences. But it’s easier said than done. Chalhoub Group, the largest retail operator in the Middle East focuses on employees first. Here’s what their Head of People Experience, Rhency Padilla had to say on the topic, following Qualtrics’ Work Different event. 

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