Events - Customer Management Practice

The Future of Customer Contact, Live.

List

August 2026

Tue 4
CCWomen

August Leadership Forum

  • August 4
Wed 5
Exchanges

CCW Executive Exchange August

  • August 5-7

Advancing Access, Elevating Experiences: Uniting Human-Centered Design & Consumer Strategies to Drive Enterprise Change, Improve Access & Maximize Value in Care

Wed 12
Webinars

Benchmark Your Customer Contact Strategy for 2026

  • August 12 at 1:00 – 1:45 pm

September 2026

Wed 9
Webinars

AI Strategy vs. Reality: A Live Look at What’s Actually Working in Customer Contact

  • September 9 at 2:00 – 4:00 pm
Mon 14
Exchanges

CCW Executive Exchange Healthcare

  • September 14-16

Advancing Access, Elevating Experiences: Uniting Human-Centered Design & Consumer Strategies to Drive Enterprise Change, Improve Access & Maximize Value in Care

Tue 15
Seminars

Modernizing Service Experiences With AI & Digital

  • September 15 at 12:00 – 1:00 pm

Turn innovation into impact with AI-powered service solutions. Modern CX Starts Here.

October 2026

Wed 7
Conferences

CCW Nashville

  • October 7-9

Igniting what’s next in customer contact excellence.

Wed 7
CCWomen

CCWomen Summit at CCW Nashville

  • October 7-9
Wed 21
Webinars

The Leadership Reality Check: Are You Ready to Operate an AI-Driven Contact Center?

  • October 21 at 2:00 – 4:00 pm

November 2026

Mon 2
Exchanges

CCW Executive Exchange November

  • November 2-4

Advancing Access, Elevating Experiences: Uniting Human-Centered Design & Consumer Strategies to Drive Enterprise Change, Improve Access & Maximize Value in Care

December 2026

Tue 1
CCWomen

CCWomen December Meetup

  • December 1-31
Wed 9
Webinars

From Omnichannel to Optichannel: Live Benchmarking of What Actually Reduces Effort & Cost

  • December 9 at 1:00 – 3:00 pm