The Future of Customer Contact, Live.

August 2026
August Leadership Forum
- August 4
CCW Executive Exchange August
- August 5-7
Advancing Access, Elevating Experiences: Uniting Human-Centered Design & Consumer Strategies to Drive Enterprise Change, Improve Access & Maximize Value in Care
Benchmark Your Customer Contact Strategy for 2026
- August 12 at 1:00 – 1:45 pm
September 2026
AI Strategy vs. Reality: A Live Look at What’s Actually Working in Customer Contact
- September 9 at 2:00 – 4:00 pm
CCW Executive Exchange Healthcare
- September 14-16
Advancing Access, Elevating Experiences: Uniting Human-Centered Design & Consumer Strategies to Drive Enterprise Change, Improve Access & Maximize Value in Care
Modernizing Service Experiences With AI & Digital
- September 15 at 12:00 – 1:00 pm
Turn innovation into impact with AI-powered service solutions. Modern CX Starts Here.
October 2026
CCW Nashville
- October 7-9
Igniting what’s next in customer contact excellence.
CCWomen Summit at CCW Nashville
- October 7-9
The Leadership Reality Check: Are You Ready to Operate an AI-Driven Contact Center?
- October 21 at 2:00 – 4:00 pm
November 2026
CCW Executive Exchange November
- November 2-4
Advancing Access, Elevating Experiences: Uniting Human-Centered Design & Consumer Strategies to Drive Enterprise Change, Improve Access & Maximize Value in Care
December 2026
CCWomen December Meetup
- December 1-31
From Omnichannel to Optichannel: Live Benchmarking of What Actually Reduces Effort & Cost
- December 9 at 1:00 – 3:00 pm