Meet the CCWomen Team
Sandy Ko Fonseca
Sandy Ko Fonseca is the Founder of CCWomen and a 2024 SUCCESS® Women of Influence Award Finalist and is wholly dedicated to transforming the business world from the ground up. Since 2018, she has produced unparalleled community experiences where women leaders can convene and spark inspiration through authentic connections, career guidance, and endless celebration. She leads a fully-fledged team of visionaries to nurture CCWomen’s expansive network of like-minded professionals.
Emily Dunn
Emily Dunn serves as Head of Marketing at CCWomen, where she drives brand growth, community engagement, and strategic communications. With a passion for storytelling and community building, she develops initiatives that empower women to connect, learn, and lead within the customer contact industry. Her work focuses on creating impactful experiences that strengthen relationships, elevate diverse perspectives, and advance CCWomen’s mission of fostering belonging and leadership.
Shiwon Oh
As the Editor in Chief for CCWomen, Shiwon Oh strives to empower others through the written word. She explores topics relevant to women in business, from gender equity to work-life integration to self-advocacy. Having learned the power of storytelling as an English teacher and copywriter, she makes it her goal to nurture a diverse community where women can come together for mutual empowerment and maximal career fulfillment.
Ingrit Marena
Ingrit Marena is our Head of Customer Success and CCWomen+ Member Advisor and a seasoned expert who brings a dynamic, client-centric perspective that boosts member engagement and satisfaction. Sprightly, collaborative, and performance-driven, she leverages datasets and customer expertise to uplift the CCWomen community, meeting women’s needs with tangible resources and care.
