What's in Store for the Retail Business? - Customer Management Practice
Customer Experience

What's in Store for the Retail Business?

February 9, 2011 Chris Archer

IQPC’s Chris Archer interviews Ace Hardware Category Manager John Kittel to get a taste of what he’ll be focusing on at the Pricing and Revenue Management Strategy for Retail Event this April 26-28 in Orlando. Kittel discusses the rising cost of goods, like metals and coffee, etc. and how it will affect the industry, as well as a range of potentional strategies he believes retailers should adopt, including how to differentiate themselves from their competitors.

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