LegalZoom's Michelle Lopez: Empower Agents To Connect With Customers
When it comes to empathizing, establishing trust and building customer relationships, your employees represent your greatest asset. Michelle Lopez discusses strategies for empowering agents to meaningfully connect with customers.
Lopez, the director of corporate learning for LegalZoom, will be leading a site tour at CCW Fall this October.
About CCW Digital
CCW Digital is the research and editorial arm of Customer Management Practice, covering the people, processes and technology behind customer contact. We publish verified data, operational case studies and lessons from the field for a community of 180,000 customer experience professionals.
Every week, CCW Digital brings the industry straight to you – new insights, market reports, and lessons from the field.
Webinars that skip the fluff with practical lessons from experts solving real challenges right now.
Our Market Studies give leaders the benchmarks to act and sponsors the spotlight where it matters most.
Analyst Reports cut straight to the challenge that matters now, giving readers sharp insight and sponsors unmatched visibility.
