Ankit Talwar

Ankit Talwar is Director of Product Management for AI at Dell Technologies and a Distinguished Fellow of the Soft Computing Research Society (SCRS). He led the product strategy for the digital supply chain transformation documented by MIT researchers [1] and directed the STRIDE service AI ecosystem recognised with the 2025 TSIA STAR Award [2]. The Experience-Led AI Framework synthesises principles from both programmes across eight years (2017–2025). Mr. Talwar was selected to present this novel framework at Customer Contact Week Orlando 2026 (Main Stage) and CCW Executive Exchange Austin 2026. He also serves as a judge for MIT HackNation, Antler, Founders Institute, and Afore VC, and has authored articles for Smart Customer Service and AI Journal.