The Executive Exchange series is an invite-only, exclusive gathering for key decision makers. All attendees influence CX and customer contact operations at the strategic level with an active need for solutions. Senior attendance creates a strategic benchmarking environment and meaningful, focused conversations.
In 2021, the Customer Management Practice brings you a series of Virtual Exchange Experiences. It’s the most productive time you’ll spend “out of the office.”
Invite-only experience for the most qualified decision-making executives
Gain strategic insight and learn from the best
Inside scoop on fellow executive’s journey and successes
Learn timely industry trends to prepare for the future
Facilitated small group discussions
Expert perspectives on today’s critical business challenges
The 1:1 business meetings drive personalized, strategic meetings with potential partners who can help with your active projects.
2021 Exchange Guides
Request a copy of our delegate or sponsor guide to learn more about the exchange format, agenda at a glance, benefits of joining, 2021 exchange schedule, and more.