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Kelley Kurtzman
VP Global Consumer Sales & Services
Verizon
Bryan Jacquot
Chief Design Officer
Hewlett-Packard Enterprise
Nancy Douyon
Founder
Douyon Signature
Jarrod Joplin
SVP Experience Design
Bank of America
Lance Gruner
Executive Vice President, Global Customer Care
MasterCard
David Schell
VP, Global Experience and Design
Pearson
Becky Ploeger
Global Head of Hilton Reservations and Customer Care
Hilton
Carla Zuniga
Senior Vice President
Allstate Insurance Company
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