January
Orlando
Where the Future of Customer Contact Takes Shape
World’s Largest
June
Las Vegas
The World’s Largest Customer Contact Event
October
Nashville
Igniting What’s Next in Customer Contact Excellence
CMP Events
From Insight to Action, It All Starts Here
At CMP, we move beyond theory to offer the research, connection, and community required to turn operational efficiency into a competitive advantage. Experience it all at CMP Events.
About CMP Events
From the flagship Customer Contact Week conferences to intimate, meeting-focused events through CCW Exchange, CMP events are where the customer contact world shows up. Thousands of leaders, innovators, and solution partners under one roof, sharing what’s working, what’s next, and how to move faster. From the main stage to hallway conversations, it’s the place to swap ideas, find answers, and leave with a clearer path forward.
What It Is
The industry’s top customer contact gatherings, from the large-scale CCW Conference to our intimate Executive Exchange events, bring together executives, practitioners, and providers to learn, connect, and shape the future of the industry.
What It Solves
CMP Events breaks silos by uniting the entire ecosystem in one place and delivers future-focused insights, actionable benchmarks, and partnerships that accelerate transformation and improve outcomes.
Where It Is
From Orlando, Las Vegas, and Nashville conferences to Austin, Chicago, Denver, Miami, and San Diego Exchanges, CCW hosts the conversations and connections coast-to-coast that shape what’s next in customer contact.
Build your playbook at Customer Contact Week
As the trusted home for customer contact’s biggest conversations, CMP events connect leaders across North America. We’ll see you there.
