CCW Las Vegas — Brochure - Customer Management Practice

CCW Las Vegas | June 2027

Event Brochure

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Purple-lit auditorium with audience and stage; text promotes Customer Contact Week Las Vegas 2026, June 22-25, celebrating over 25 years of customer contact innovation at Caesars Forum.

Discover the Value of Customer Contact Week

Customer Contact Week was created to empower customer contact executives with a collaborative platform to explore best practices, innovative technologies, and essential customer service priorities. As the industry has evolved, so has CCW, continuously adapting to profound advancements in technology and shifting customer expectations. 

CCW continues that tradition by exploring digital transformation strategy, generative AI and emerging technologies, remote work, customer experience best practices, leadership & culture, and more. Our carefully curated agenda features thought-provoking keynotes, interactive workshops, and engaging think tanks, equipping you and your team with cutting-edge strategies and tactics to pave the way forward.