Sponsors

New Business Starts at Customer Contact Week

Partner With Us
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Audience Insights

76%

New Attendees Last Year

52%

New Brands Last Year

81%

Budget Influencers & Decision Makers

54%

C-Suite, VP, Director Level

Sponsorship Benefits

Unlock High-Value Opportunities at CCW

Showcase Innovation

Highlight your latest technology to an audience ready to enhance customer contact operations and position your brand as a leader.

Build Lasting Partnerships

Connect with key decision-makers and industry leaders to create partnerships that can evolve into valuable, long-term relationships.

Accelerate Your Sales Pipeline

Engage with prospects who are actively seeking solutions, providing a direct path to new clients and faster sales growth.

Partner With Us

Industries & Attendees

Connect with Leading Industries and Influential Decision-Makers

  • Top Industries: Financial services, healthcare, retail, and travel & entertainment—sectors heavily investing in customer contact solutions.
  • Who Attends: C-suite, VPs, directors, and managers of digital technology, customer contact operations, customer experience, and sales operations.
  • Top Investment Priorities: AI & Automation, Real-Time Agent Assist, Omnichannel Customer Engagement.
Two women stand at a digital kiosk in a convention hall, one interacting with the screen while the other looks on. Trade show booths and signage are visible in the background.

Top Interests

Key Areas of Focus for Our Attendees at CCW

  • Customer Experience & Engagement: Personalization & customer segmentation, customer journey analytics, VoC & feedback management
  • Technology & Automation: Cloud-based contact center platforms, AI & automation, self-service & customer support tech
  • Data & Insights: Knowledge management, CRM & customer data platforms
  • Workplace Solutions: Remote & hybrid work solutions
A group of people wearing blue shirts pose with raised hands in front of a Five9 booth at a conference or trade show.

Goals Onsite

What Our Attendees Aim to Achieve at CCW

  • Customer Engagement & Relationships: Having personalized conversations, enhancing omnichannel customer engagement
  • Operational Efficiency: Exploring outsourcing call center operations, optimizing workforce management & operations
  • Technology Adoption & Partnerships: Sourcing new partnerships, exploring AI & automation
Two men at a tech booth; one is writing on a notepad while the other speaks into his smartphone. Laptops and a monitor are visible on the table.

Sponsor Spotlight

A man in a suit and glasses speaks at a trade show booth with the name "Justin Robbins" and "8x8" displayed on screen. The CCW Customer Contact Week logo is visible.
Pasquale DeMaio of Amazon Web Services speaks at a technology conference booth, with other attendees and display screens visible in the background.
Ashley Keating from CallMiner stands in a conference booth with a screen and banner displaying the company’s branding and achievements.
A man in a suit stands in a conference booth area, holding his fist up. A name tag on the image reads “Hugh Honts, Cisco Systems.” CCW Customer Contact Week branding is visible.
A woman wearing a black jacket speaks at a Deepgram booth during Customer Contact Week, with subtitles displaying her comments on customer contact professionals.
A bald man wearing a navy polo shirt with "First Orion" branding stands in a conference hall, speaking in an interview. Text overlay shows "Michael Bunch, First Orion" and "CCW Customer Contact Week.
A woman wearing a sequined jacket and a Five9 badge speaks at a conference; a text overlay identifies her as Chelsea Fisher from Five9. Booths and attendees are visible in the background.
A man in a black shirt stands in front of a booth with "Laivly" branding at a convention. Text: "Dave Sheridan, Laivly" and "CCW Customer Contact Week" are displayed on the image.
A woman with short blonde hair speaks at a conference booth, wearing a blue lanyard and black necklace. Other attendees and event signage are visible in the background.
A man stands in a convention hall near an exhibit booth with a NICE sign, speaking about sharing knowledge with agents and customers. A CCW Customer Contact Week logo is displayed on screen.
Two people wearing conference badges stand indoors, speaking to the camera in front of a display. Text on screen identifies them as Mike Edwards and Stefanie Urbano from TransPerfect.
A woman with curly hair speaks at a conference; a caption reads, "I think the first thing to understand is that AI is not a one-size-fits-all.

Prefer to reach out via email? Contact Giulia Savino to discuss sponsorship opportunities.

Media Partners

1to1 Media logo with the tagline “Content for the Customer Experience Economy” in black text on a white background.
CIOCoverage logo with the tagline "Driven For Technology Leaders" written below in black text.
CIOReview logo with "CIO" in red and "Review" in blue, all in uppercase serif font on a white background.
Logo with the text "CrmXchange" in stylized blue and teal letters, with a large teal "C" and "X" emphasizing the brand name.
CX TODAY logo with "CX" in blue text and "TODAY" in white text inside a pink speech bubble on a white background.
Purple oval logo with the text "Society of Workforce Planning Professionals" and large "SWPP" in white letters.
Red and white logo with large letters "TR" above the words "TELECOM RESELLER" in bold, all-capital letters.
Press Inquiries
A speaker stands on stage addressing an audience in a conference room with a large screen displaying the CCW logo.

January

Orlando

Where the Future of Customer Contact Takes Shape

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Crowds of attendees walk and interact at a busy technology conference expo, surrounded by booths and banners from various companies in a large, well-lit convention hall.

World’s Largest

June

Las Vegas

The World’s Largest Customer Contact Event


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Audience members sit in rows of chairs at an indoor event, with several people looking towards the stage or screen.

October

Nashville

Igniting What’s Next in Customer Contact Excellence


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Join us at Customer Contact Week

Network with industry leaders, gain actionable insights, and leave with strategies that will propel your business forward. Be part of the journey to redefine customer contact and experience.

Contact Us
Register for an Event
A large audience sits in a darkened auditorium watching a speaker on stage at a conference, with the event being displayed on a screen above.